Privacy Policy

Effective Date: September 2024

Welcome to Norsta Maritime! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [https://norsta.com.au] or use our services.

Information We Collect

Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, phone number, mailing address, and any other information you provide to us.
Automatically Collected Information: We may automatically collect information about your device and usage of our website. This may include your IP address, browser type, operating system, referring URLs, and other technical information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyse website traffic, and understand user behaviour. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Norsta Maritime uses your information for the following purposes:

To provide, operate, and maintain our website and services.
To process and manage your orders, requests, or other transactions.
To communicate with you, including responding to your inquiries and providing customer support.
To send you marketing communications, newsletters, and promotional offers (you can opt-out at any time).
To improve our website, products, and services.
To protect our website, services, and users from fraud, abuse, or other harmful activities.
To comply with legal obligations and enforce our terms and policies.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our website, process transactions, or provide services on our behalf.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.

Your Choices and Rights

You have certain rights regarding your personal information:

Access and Update: You can access and update your personal information by contacting us directly.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us.
Cookies: You can manage cookie preferences through your browser settings.
Data Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.

Data Security

Norsta Maritime takes reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to protect your passwords and access to your devices.

Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will ensure steps are taken to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes.